Identify your issue

How do I use this site?

Billing Support

Contact our primary biller:

Billing Support

All membership plans have monthly recurring billing, and will be charged to the credit card used during your sign up. When your initial upgraded membership term expires our payment processing company will automatically renew your membership unless you cancel before the date your plan expires.

If you cancel your membership, you will still be able to use full site features until the end of your subscription. If you have any further questions regarding recurring billing or cancellation, please do not hesitate to contact us.

We offer several cancellation methods for ease and convenience. Chat with one of our representatives who can process your cancellation as well as answer any further questions you may have. We can also process your cancellation over the phone. You can also use the contact form to send us an email regarding your cancellation and we’ll reply to you shortly.

You can contact us via email, chat or phone and we can answer any questions you may have regarding your subscription. Give us a call at 888-548-7893 or start chatting with us now. You can also use the contact form to send us an email and we’ll reply to you shortly.

When you purchase a subscription, a Customer ID is issued to you in the email receipt. If you cannot locate this number, contact our customer support team and they will help you determine your Customer ID number.

I forgot my username/password. I cannot login.